Bill started his career with Allstate Insurance in 1984 working in a booth at the Sears Department store in Florence, AL. Fortunately for him, he had an outstanding manager (who he now realizes was his first mentor and coach) who got him off to a great start. She was instrumental in guiding him to win Rookie of the Year and many awards in his first two years working for Allstate.
Bill was winning awards and going on reward trips due to the success he was having in his agencies. When he attended Leader’s Forums & Chairman’s Conferences, Bill started hanging out with the Top 5% of Allstate Agents. The only thing he was focusing on every day was how to become a better agent and grow his business.
On January 1, 2007, tragedy struck Bill’s life in an unimaginable way. He lost his son, Bill Gough III, in a drowning accident while on a family vacation. In the aftermath of this event, Bill decided to create a legacy for his son so his name would live on forever, founding the William M. Gough III Charitable Fund in his memory.
Bill had always enjoyed helping other Agency Owners, and he wanted to do something to give back. This is why he founded BGI Systems in 2008… to help other agency owners achieve and exceed the same success that he experienced over his 28 year career.
Tom Bianco is a Mega Agency owner with 4 offices, 18 employees, and 16 million in premium. A few of his awards include 2 Inner Circles, 5 Circle of Champions, 1 National Conference, and 8 Honor Rings. Tom’s agency specializes in P&C Production.
In Chattanooga, Tom will present his new agent onboarding process and process delegation. He’ll share with you his 30-day onboarding manual for new hires. In Tom’s own words, you’ll learn “How to grow your agency ‘one employee at a time’.”
How to Fire Up Your Staff
Tolga runs a very successful agency writing 185 – 200 items per month in P&C business. A few of his agency awards include Best in Company for P&C Growth, Inner Circle for 2 years, Circle of Champions for 2 years, National Conference for 2 years, and Honor Ring for 2 years. He started Agency Zoom to help agency owners.
Tolga is a real fireball on stage. He’ll have your attention and have you laughing. He’s full of energy and very entertaining. The best part – he’ll be there all 3 days of the event for networking! He’s a force to be reckoned with that you don’t want to miss!
Strategic Agency Business Planning
Willie Miranda joined the BGI Platinum Coaching Program in 2011 and has been a dedicated learner of the BGI systems and processes. In his 20+ year insurance career, he has received many awards including 3 Honor Rings, conferences and the prestigious Financial Leader Award. Miranda Insurance Agency, Inc. was voted the #1 Insurance Company by reader’s choice.
Aside from his Allstate agency, he is also the Licensed Real Estate Broker and Owner of Miranda Real Estate Group, Inc. Using marketing systems and processes he has acquired over the years, he has not only trained agents all across North America, but his brokerage has sold over 8,000 homes for over 1.6 billion dollars in real estate sales.
Willie will be teaching Strategic Agency Business Planning. Running two successful businesses, Willie is a systems and processes master. He’s going to be showing you some of the best pieces he uses to crush it in his insurance agency and real estate business!
Hell Hath No Fury Like a Customer Scorned
Nancy Friedman, president of Telephone Doctor Customer Service Training, was recently voted one of meeting planners FAVORITE SPEAKERS in a national poll for Meetings & Conventions Magazine as well as being the recipient of the Entrepreneur Hall of Fame award by St Louis Small Business Monthly. She is a sought-after speaker at franchise, corporation and association meetings and conferences.
When Oprah, The Today Show, CBS This Morning, Good Morning America, Good Morning Canada and Great Britain, CNN, Fox News, Wall Street Journal, USA Today and other well-respected media need an expert on customer service and communications, they call on Nancy Friedman.
What are those wicked little phrases that instantly turn your customers off? They frustrate, they annoy, and they cost you business. As Nancy delivers the Telephone Doctor’s famous FIVE FORBIDDEN PHRASES, you’ll recognize them right away. Learn how to permanently banish them from your vocabulary, and replace them with powerful phrases that build customer loyalty and increase your sales. This content-rich program is designed to get your customers swearing BY you, not AT you!
Processes are Key
Laura Harris is one of the best known agents in the country. If you don’t know her, you’ve probably at least heard of her. She’s been with Allstate for 23 years and runs a very successful agency in Texas. Her agency has received numerous awards over the years.
Laura has been referred to by some as the “Process Queen.” She lives in Canada with her husband, but runs her agency in Texas with processes to ensure it runs smoothly without her having to even be in the same country most of the time! You’re sure to get some great ideas for how your agency can run on “autopilot” from Laura’s presentation.
Selling with Direct Mail
After 10 years in the automobile business, Jerry Brunson entered Allstate Sales Management in 1998. After completing his training he was given a territory in Huntsville, Alabama in 1999. As a result, Jerry was my sales manager for around 5 years.
When he was assigned the Huntsville market, it was one of the worst in the country (ranked around 640 out of 650). Jerry turned things around and achieved several awards including Sales Manager of the year for Alabama for 5 years in a row, top of the region twice, and top of the country once.
In January 2004 Jerry bought a small book and became an agency owner. When he sold the book in May of 2012, just 8 years later, he had grown that it to over 6 million! Jerry is a direct mail expert and understands the challenges of agency owners. The coaching call I did with him back in 2013 has been referred to as “one of the best ever heard” by some of the top agents in the country.
Get S*** Done, Cajun Style!
Dean has enjoyed 67% gains in new business production — in only 90 days … retention gains of nearly 5 points (hugely profitable) … and more. Today he’s soaring to the top in his market. And he’ll stay there, because he just hired his second Sales Superstar.
His proven system for implementation is, simply, INCREDIBLE. He’s so good at lightning-fast execution that he’s one of my hand-picked captains leading a Top Producers Club Mastermind team. And his all-new presentation will show you and your staff how to get more done, simply by measuring what they do. Dean’s got 20+ years of success secrets to share with you — all built on this simple idea.
One of Dean’s favorite expressions is “Laissez les bons temps rouler,” which is Cajun for “Let the good times roll.” Frankly, anybody can get on stage and give you a handful of productivity tips. But if you want to get stuff done in our “hair on fire” world of insurance … and you want to have a life while doing it … only Dean can show you that. Only in Chattanooga!